HOUSTON – Tenant retention is one of the keys to success when it comes to owning Houston Texas Rental Property because if you don’t build great relationships with your tenants they will look elsewhere for rental properties when their leases are up for renewal.
One of the best things you can do build great relationships with your renters is learn to not automatically say no to them anytime they come to you with a special request.
In today’s post we will offer you four solutions for dealing with tenant requests.
#1 – Offer Clear Solutions for Dealing with Conflict
Instead of just saying no to every tenant request its best to take the time to hear what the tenant has to say, ask for documentation supporting their request, then provide them with a timeframe for when they can expect an answer from you.
#2 – Don’t Over promise Then Under Deliver
Over the years one of the biggest problems we’ve seen people who own Houston Texas Rental Property make is over promising and under delivering on their responses.
For example: Let’s say that the roof needs to be replaced on your rental property and it was leaking during the last rain storm.
Instead of telling your tenant that you’re going to replace the roof fast you should give them a time frame for when they can expect it to be replaced so you can have more than enough time to contact roofing contractors and ask for bids.
#3 – Develop Standard Responses to Tenant Questions
As you purchase more Houston Texas Rental Property over the years it’s inevitable that you’re going to face the same questions from tenants on more than one occasion.
To save you the time and hassle of answering these questions you should develop standard responses then print a question and answer form for tenants when they move in or you should consider creating a website to point your tenants to for answers BEFORE they contact you.
Get Houston Texas Property Management
Save the time, money and hassle of managing your Houston Texas Rental Properties yourself, contact Vestpro Residential Services, LLC today by calling us at (832) 498-0016 or click here to connect with us through our website.