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How to Handle Emergencies and Keep More Tenants

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One of the biggest problems that can hurt any property owner is how they handle emergencies at their rental properties. Sadly, how any property owner handles emergencies should be one of the most important skills that they master because, it’s very easy to lose tenants if you don’t handle an emergency at your rental property quickly and efficiently.

In this post we will share with you several tips that you can use for handling emergencies at your Houston Texas Rental Properties so you can keep your tenants happy and not lose business.

Tip #1 – Make Contact with You Easy

Although you may not want to be available to your tenants 24/7, the reality is that swift communication with your tenants is the key to success with resolving problems and keeping them happy.

If you don’t have a team managing your rental properties you should consider signing up for a call center so that you can receive messages and be contacted after business hours should problems occur.

Tip #2 – Document Everything

Regardless if it’s a broken pipe or leaky toilet, you should document all problems that occur at your rental property and then document the solutions to those problems because, some tenants may use problems as excuses to not pay their rent, or to move to another rental property, and proper documentation is an important part or professionally managing a rental property and generating long term income from it.

Tip #3 – Keep a List of Contractors On Hand

Another important thing you can do to handle problems at your rental property quickly is to have a list of contractors on hand that you know offers fast, reliable service, especially after hours or on weekends, because, this will enable you have someone you can call to resolve problems quickly without further delaying getting the problem fixed.

Get Houston Texas Property Management

To get property management for your Houston Texas Rental Properties contact Vestpro Residential Services today by calling us at (832) 498-0016 or click here to connect with us online.

 

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Posted by on May 16, 2016 in Property Management Tips

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Houston Texas Rental Property – Questions To Ask Before Building a Laundry Room

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By Grid Property Management

If you ask most tenants who live in Houston Texas Rental Property, they will tell you that they prefer to live in units which have a washer and dryer, or laundry room on site.

There’s no doubt that having a laundry room on site will help with keeping your units occupied longer and increase its value, but before you invest money into building a laundry room on site make sure you ask these questions.

Question #1 – Will My Tenants Actually Use This Laundry Facility?

The very first thing you should do before building a laundry room on site at your four-plex, or multi-family unit, is to speak with each of your tenants personally and find out if they would be open to using a laundry room if there was one on site.

You should also ask your tenants where they do their laundry now, and how much they are paying per load, so you have a better idea of what local laundromats are charging in the area.

Question #2 – How Many Washers and Dryers Will I Need?

To avoid overspending on washers, dryers, and other hardware, you should consider starting small and maybe buying two washers and dryers first.

Also another thing you can do to make adding more washers and dryers in the future easy is to add additional outlets and plumbing to your laundry room when it’s under construction.

Question #3 – What Will Your Laundry Room Hours Be?

As with any laundromat in Houston Texas Rental Property it’s important to have set hours for the laundry room in your Houston Texas Rental Property that way people know when they can use it. This will help to keep noise at a minimum in the evening and insure that all tenants respect the laundry facility.

Houston Texas Rental Property Management

For more tips on improvements you can make to your Houston Texas Rental Property, or to speak with us about our property management services, contact Vestpro Residential Services by clicking here, or calling us at (832) 498-0016.

 

Posted by on March 18, 2015 in Houston Texas Rental

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